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Wood-fired Sauna Session on now - Tue/Thur 6pm - 8pm // Sat/Sun 9am - 12pm -- Book Now!

Last Updated: 20th of August 2023

Welcome to The Cold Plunge Co! We’re thrilled to have you as a customer. Before you proceed with your purchases on our website, please take a moment to carefully review and understand our Terms of Service. By using our website and making purchases, you agree to abide by these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. Agreement to Terms

By accessing and using The Cold Plunge Co’s website (the “Site”) or purchasing products from us, you acknowledge and agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you should not use the Site or make purchases from us.

2. Online Store Terms

  • You must be at least 18 years old or the age of majority in your jurisdiction to use this Site.
  • You agree not to use our products for any illegal or unauthorized purpose.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • Product prices are subject to change without notice.
  • We reserve the right to modify or discontinue products without prior notice.
  • We do not guarantee the accuracy of product images, descriptions, or availability.

3. Orders and Payment

  • By placing an order, you are offering to purchase a product subject to these Terms.
  • All orders are subject to availability and acceptance by us.
  • We reserve the right to cancel or refuse any order for any reason.
  • Payment is due at the time of order placement.
  • You agree to provide accurate, current, and complete purchase and account information.
  • We reserve the right to limit the quantities of products available for purchase.

4. Shipping and Delivery

  • Shipping and delivery times are estimates and not guaranteed.
  • Risk of loss and title for items purchased pass to you upon our delivery to the carrier.
  • You are responsible for providing accurate shipping information. Any costs incurred due to incorrect information are your responsibility.

5. Returns and Refunds

  • Our Returns & Refunds Policy outlines the process for returning and requesting refunds for products. Please review this policy before making a purchase.

6. Intellectual Property

  • All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of The Cold Plunge Co and protected by applicable intellectual property laws.

7. Privacy

  • Your use of the Site is also governed by our Privacy Policy, which can be found [link to Privacy Policy].

8. Limitation of Liability

  • The Cold Plunge Co shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

9. Governing Law

  • These Terms are governed by and construed in accordance with the laws of NEw Zealand, without regard to its conflict of law principles.

10. Changes to Terms

  • We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

By using The Cold Plunge Co’s website and purchasing our products, you acknowledge that you have read, understood, and agree to these Terms of Service. If you have any questions about these terms, please contact us at [contact information].

Thank you for shopping with us!

Demian Rosenthal – Co-Founder & Managing Director